Customer Service Representative (German) Amsterdam
- Reference Number: 213157
- Posted: August 05, 2024
- Form of employment: Temporary
- Salary: € 17,00 - € 21,00 Per Hour
- Education : MBO
- Specialization: Klantenservice
- Minimum experience: 0 -1 year
- Full-time/Part-time: Fulltime
This position is no longer available
Job description
Excited about providing exceptional customer service and looking for a career opportunity that promises growth? Discover your potential with our client as a Customer Service Representative in Amsterdam. Immerse yourself in a vibrant environment where your enthusiasm can thrive. Enjoy enticing benefits like a 25% performance bonus, pension plans, travel reimbursement, and a competitive hourly wage of up to €21. Don’t miss out on this chance to elevate your career—apply now and let your potential shine!
Employment Agency Manpower is looking for German Customer Service Representatives for a company in Amsterdam.
As a Customer Service Representative, you will perform the following activities:
What’s in it for you
Employment Agency Manpower is looking for German Customer Service Representatives for a company in Amsterdam.
As a Customer Service Representative, you will perform the following activities:
- Handling inbound customer inquiries and providing solutions
- Maintaining accurate records within the client CRM
- Collaborating with the sales team to support lead growth and product knowledge
- Delivering high-quality service and ensuring customer satisfaction
- Participating in training sessions to enhance your skills and knowledge
What’s in it for you
- Gross salary between €17.- and €21.- per hour
- Reimbursement of travel costs
- 25% to 30% performance bonus
- Pension accrual via Manpower
- Free access to the E-learning platform Manpower Academy
- Full-time job of 40 hours a week
- Temporary employment contract (with the possibility of being taken over contractually upon good performance)
About the Company
Our client is a leader in digital, cloud, and security services worldwide. Present in over 120 countries and covering 40+ industries, they offer comprehensive Strategy and Consulting, Technology, and Operations solutions. Their Operations division is growing significantly, particularly the Digital Inside Sales (DIS) team. DIS utilizes advanced technology powered by data and AI, collaborating with seasoned technical sellers to drive demand, qualify opportunities, secure deals, and ensure renewals for global enterprises.
Working hours
The working hours for this full-time position are during regular office hours.
Working hours
The working hours for this full-time position are during regular office hours.
Requirements
- At least a MBO-level education and thinking
- Availability of 40 hours per week
- Proficiency in English (minimum level C1 required for both written and spoken communication)
- German native or near-native proficiency (minimum level C1 required due to job duties)
Ideal candidates will have experience in customer service with a focus on delivering quality and satisfaction. Knowledge of the IT and cloud-based technology industry is a plus, and a commitment to structured approaches in service delivery is advantageous.
Do you meet the job requirements and are interested in this position? Apply today, and Manpower will contact you within two working days!
Application Process
1. Undergo the screening
During a screening we will look at your past to see if this could influence the tasks you will be performing.
2. Visit the Manpower office
We will prepare you for the job interview with your new employer!
3. Job interview at the company
Manpower will introduce you to your potential new employer. The next step is being invited for a job interview.
4. Get your references ready
We will contact your former employer to ask about their experience working with you
