Customer Service Representative (German) Amsterdam

Excited about providing exceptional customer service and looking for a career opportunity that promises growth? Discover your potential with our client as a Customer Service Representative in Amsterdam. Immerse yourself in a vibrant environment where your enthusiasm can thrive. Enjoy enticing benefits like a 25% performance bonus, pension plans, travel reimbursement, and a competitive hourly wage of up to €21. Don’t miss out on this chance to elevate your career—apply now and let your potential shine!

Employment Agency Manpower is looking for German Customer Service Representatives for a company in Amsterdam.

As a Customer Service Representative, you will perform the following activities:

• Handling inbound customer inquiries and providing solutions
• Maintaining accurate records within the client CRM
• Collaborating with the sales team to support lead growth and product knowledge
• Delivering high-quality service and ensuring customer satisfaction
• Participating in training sessions to enhance your skills and knowledge

What’s in it for you

• Gross salary between €17.- and €21.- per hour
• Reimbursement of travel costs
• 25% to 30% performance bonus
• Pension accrual via Manpower
• Free access to the E-learning platform Manpower Academy
• Full-time job of 40 hours a week
• Temporary employment contract (with the possibility of being taken over contractually upon good performance)

Our client is a leader in digital, cloud, and security services worldwide. Present in over 120 countries and covering 40+ industries, they offer comprehensive Strategy and Consulting, Technology, and Operations solutions. Their Operations division is growing significantly, particularly the Digital Inside Sales (DIS) team. DIS utilizes advanced technology powered by data and AI, collaborating with seasoned technical sellers to drive demand, qualify opportunities, secure deals, and ensure renewals for global enterprises.

Working hours
The working hours for this full-time position are during regular office hours.

• At least a MBO-level education and thinking
• Availability of 40 hours per week
• Proficiency in English (minimum level C1 required for both written and spoken communication)
• German native or near-native proficiency (minimum level C1 required due to job duties)

Ideal candidates will have experience in customer service with a focus on delivering quality and satisfaction. Knowledge of the IT and cloud-based technology industry is a plus, and a commitment to structured approaches in service delivery is advantageous.

Do you meet the job requirements and are interested in this position? Apply today, and Manpower will contact you within two working days!