Customer Success Manager Amsterdam

Are you passionate about artificial intelligence and customer success? Join the team of AI experts and help customers accelerate their AI projects and utilization of Azure AI. The hiring company is a leading global professional services company specializing in digital, cloud, and security solutions and is seeking a driven Customer Success Manager (AI CSM). Please read further to find out if it's a match! 

Employment agency Manpower is looking for a customer success manager for an employer in Amsterdam. 

In this position as customer success manager one of your main tasks will be engaging with customers using Azure AI solutions, providing technical guidance, best practices, and proactive support. You can expect the following activities: 
 

• Identify customer scenarios, AI usage blockers, and growth accelerators; provide feedback to product and engineering teams 
• Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI 
• Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI 
• Stay up-to-date with the latest AI trends, technologies, and solutions, sharing insights and learnings with the AI community 
• Apply deep technical knowledge and customer insights to create a modernization roadmap 
• Architect solutions to meet business and IT needs, ensuring the technical viability of new projects and successful deployments 
• Conduct demos on the use and implementation of AI 
• Design high-level AI architecture with customers, recommending specific Azure AI services and OpenAI offerings based on their needs 

This is what you get 

• Gross salary from €20,- to €23,- per hour 
• Reimbursement of travel expensens according to regulations of the company 
• Fulltime job up to 40 hours per week 
• Access to more than 200 self development courses through the Manpower Academy  
• Pension accrual through Manpower 

The company you will be working for is a leading global professional services company, specializing in digital, cloud, and security solutions. The company combines unparalleled experience and specialized skills across more than 40 industries to help clients with their digital transformation. The organization is committed to driving innovation and creating value by leveraging the latest technologies and data analytics, with a strong focus on sustainability and social impact. 

The further you get in this process, the more we can share with you about the contractor! 

Working hours 
You will be working for 36 up to 40 hours per week during regular office hours. 

• Three plus years of experience in technical sales, consulting, or customer success roles 
• Minimum of one year of experience or understanding of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks 
• AZ-305 and/or AI-900 certified, or willing to obtain the AI-900 certification during the onboarding period 
• Excellent command of English and French or German, both spoken and written, due to job dutties
• Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to both technical and non-technical audiences 

Besides that you’re someone with a passion for AI, customer success, and the ability to work independently as well as part of a team.   

Do you feel like you will be a great addition to the team? Don’t hesitate, apply now and Manpower will get in touch with you within two working days!